FAQ's

RTS vs MTO:

RTS cups are "ready to ship". This means the design is complete and can be packaged for shipment within a few days. Some RTS can also be customized by adding a name or monogram. These items now fall under "custom" orders. 
MTO cups are "made to order". This means the design process has not started and the item can be ready for shipment within 4-5 weeks depending on current work load. 

Do you take custom orders?

Short answer: Yes. 
However, no custom orders will be accepted until a full conversation is had outlining all details of the order including, but not limited to, design work, colors, quantity, turn time, and payment. I also reserve the right to refuse any custom order at my own discretion. Orders will be processed as a first come first served basis. NO CUSTOMS ORDERS WILL BE STARTED UNTIL PAID IN FULL.

Do you accept large quantity orders?

Short answer: Yes. 
This falls under custom orders. Please contact me to discuss, see custom order stipulations as described above.

Do you offer returns/refunds. exchanges or cancellations?

Items are always made with as if I was making it for myself. Therefore there are no returns or refunds, exchanges or cancelations.

Please contact me with in 24hrs of delivery if there is any problem with your item that was caused by an error on MY PART.  Shipment back to me for repair will be at the buyers expense. Any damage caused on the part of the delivery service will need to be processed through that service by filing a claim with that service.